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Report: Humanity & Inclusion's Response to Covid-19

Protect vulnerable populations

When Covid-19 was declared a global pandemic in March 2020, Humanity & Inclusion mobilized its teams to help the most vulnerable people affected by the crisis. Providing emergency response in almost all the countries where Humanity & Inclusion works has been a major challenge, especially since its emergency teams are normally able to focus their efforts on a handful of countries or regions. Humanity & Inclusion therefore provided emergency response and adapted its routine projects to help all those in need.

Synergies project near Damara, in the village of Tagoro in the Central African Republic,

Synergies project near Damara, in the village of Tagoro in the Central African Republic, | © Adrienne Surprenant / HI

As of December 2020, more than 65 million people worldwide have been infected with Covid-19 and more than 1.5 million people have died.

While the epidemic has hit Western countries extremely hard, it is also affecting many countries in Asia, the Middle East, South and Central America and Africa, which are already affected by violent conflicts, political and socio-economic crises, frequent natural disasters, and significant climate change. Thousands of people need assistance.

In response to the Covid-19 crisis, Humanity & Inclusion has:

  • Provided response in 46 of the 50 countries where it works;
  • Implemented more than 160 projects in aid of people affected by the Covid-19 crisis;
  • Given assistance to more than 2 million people between March and August 2020 alone;
  • Provided more than 1.6 million people with information on Covid-19 prevention measures;
  • Distributed more than 138,000 hygiene kits containing hand sanitizer, soaps, and other items;
  • Distributed more than 800,000 masks;
  • Provided food to more than 6,800 vulnerable families;
  • Organized thousands of psychosocial support sessions for people who feel insecure or traumatized as a result of the crisis;
  • Conducted thousands of tele-rehabilitation sessions in countries where a strict lockdown has been imposed to continue providing its routine services to people in need.

Beyond its impact on health, Covid-19 has had a considerable effect on children’s education. According to a Unesco report, some 1.6 billion children and teenagers have been deprived of school education in 190 countries as a result of the pandemic. The situation is even more worrying for children with disabilities, who find it harder to access education.

This pandemic has also considerably increased poverty and food insecurity. People in 25 countries are expected to face devastating levels of hunger in the coming months due to the fallout from the Covid-19 pandemic. The number of acute food insecure people could increase from 149 million before the pandemic to 270 million.

Identifying the needs of the most vulnerable people

Humanity & Inclusion's teams and volunteers trained by the organization have identified the needs of the most vulnerable people including older people, single women with children, people with disabilities, migrant populations, and refugees to provide them with direct assistance such as awareness sessions, distribution of hygiene kits, food assistance, cash transfers, and psychosocial support, or to refer them to an organization that can offer them appropriate care, including healthcare for those infected with Covid-19.

New mothers wearing masks receive health consultations and hygiene kits in Togo

Leading awareness-raising sessions

More than 1.6 million people affected by the pandemic have taken part in awareness sessions in villages and communities in Africa, Asia, the Middle East, South America and the Caribbean, and at home. Humanity & Inclusion has provided people with information on Covid-19, including the risk of transmission and prevention measures, through group meetings in villages, refugee camps, and the like; one-on-one sessions; and awareness campaigns based on leaflets, posters, and other materials. The organization has also aired programs on radio and TV. For example, in Nepal, Humanity & Inclusion has produced videos with subtitles and in sign language adapted to people with hearing difficulties, in partnership with the World Health Organization, which have been aired on Nepalese television.

Offering psychosocial support

Humanity & Inclusion has provided psychosocial support to people affected by the pandemic and the trauma it has caused, from economic hardships to loss of family and friends. More than 225,000 people received psychosocial support, including by telephone, from Humanity & Inclusion. The organization has also provided support to medical staff who are on the front line.

A masked worker distributes food in Bolivia.

Distributing hygiene items, food, and cash

Humanity & Inclusion has distributed more than 138,000 hygiene kits composed of hand sanitizer, soaps, cleaning supplies, and the like. More than 800,000 masks have also been provided to people who need them.

In many countries, the food supply chain has been disrupted by border closures and lockdown measures. In Bolivia, especially, it is more complicated to access food in cities. Price inflation has soared and many people, who have lost their jobs, have found it more difficult to access food. Humanity & Inclusion has provided food assistance to more than 6,800 families by distributing goods, cash transfers, non-perishable foods, fresh produce from partner organizations, and so on.

Humanity & Inclusion has also identified people living in situations of extreme vulnerability, including refugees and families living in extreme poverty, and provided them with cash transfers to access basic services and meet their basic needs such as paying rent, buying food, and going to the doctor. So far, 7,565 families have received cash transfers from Humanity & Inclusion.

Transporting humanitarian supplies

The measures put in place to combat the spread of Covid-19 have entrenched humanitarian crises and made it harder to implement humanitarian aid projects. Faced with the difficulties of transporting humanitarian supplies and mobility issues caused by lockdowns, quarantines and other restrictions, Humanity & Inclusion, through its logistics department, has shifted the focus of its operations in Central African Republic, Bangladesh and Mali. News projects were also implemented in the Democratic Republic of the Congo and Haiti for the transport and shared storage of health and humanitarian equipment, the repair of airport runways and roads to isolated health centers, and the like.

Humanity & Inclusion has also mobilized three experts from the Réseau Logistique Humanitaire (RLH) to coordinate airlifts to 12 countries. More than 141,000 cubic feet of emergency supplies and 1,200 humanitarian and medical staff were transported as part of this operation.

A young boy in a wheelchair continues to receive rehabilitation in Colombia during the pandemic.

Conducting tele-rehabilitation sessions

Humanity & Inclusion continued providing rehabilitation care to patients who need it by adapting its working methods to the Covid-19 pandemic. Where the situation allowed, physical therapists continued to provide care in rehabilitation centers in compliance with safety rules such as social distancing and mask-wearing.

In countries where lockdowns were imposed, online tele-rehabilitation sessions have enabled thousands of patients to continue doing their physical therapy exercises at home by watching videos or receiving instructions via telephone, WhatsApp, and other technology. Humanity & Inclusion has organized thousands of tele-rehabilitation sessions in Nepal, for example, and developed virtual rehabilitation apps in Rwanda and Vietnam.

Promoting safety and inclusion

Humanity & Inclusion referred more than 470 people with the greatest protection needs, such as single women, isolated children, and refugees to specialized organizations able to offer them appropriate support.

Lastly, Humanity & Inclusion’s teams trained 201 staff from partner humanitarian organizations to include the most vulnerable people such as people with disabilities, isolated women, and older people in activities organized for victims of the Covid-19 crisis. The aim is to ensure that no one is left behind.


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